This document (our “privacy policy”) sets out information into how we use personal information relating to people we interact with including, for example, customers and website users. It serves as an expression of our commitment to protecting their private personal information but is not a contract. Please see “YOUR RIGHTS” below for the rights which the law provides you with in relation to your personal data.travel agency privacy policy
1. Introduction
This privacy policy explains how [Your Travel Agency Name] (we/us/our) collects, uses, and protects the personal information of our customers when they use our services.
2. Information We Collect
- Contact Information: Your name, address, email, and phone number.
- Travel Details: Passport and visa information, travel dates, accommodation and flight preferences, and guest information.
- Payment Information: Credit card details and payment method information.
- Other Information: Information provided in feedback, marketing preferences, and site visit data (like IP address and browser type) collected via cookies.
3. How We Use Your Information
- To facilitate bookings: To manage your bookings, make reservations, and process payments with third parties like airlines and hotels.
- For communication: To send booking confirmations, updates, and other important travel-related information.
- For customer service: To provide you with customer support and ensure a smooth travel experience.
- For internal analysis: To compile statistical and demographic profiles for our business and marketing activities, provided the information is anonymized and aggregated.
- For marketing: To send you promotional information about third-party products or services that we believe you may be interested in, if you have given us consent.
4. Information Sharing with Third Parties
- We will not sell or rent your personal information to third parties without your consent.
- We may share information with travel partners such as local ground operators, hotels, and airlines to fulfill your booking.
- We may also share information with third-party vendors (like credit card companies) and other companies when you have expressed interest in their services.
- Your information may be disclosed to regulators or legal bodies if required by law.
5. Your Rights
- Right to access: You can request a copy of your personal information.
- Right to correct: You can ask us to correct any inaccurate or incomplete information.
- Right to erase: You can request that we delete your personal information if it is no longer necessary for the purpose it was collected.
- Right to object: You have the right to object to certain processing of your personal information.
6. Data Security
- We are committed to protecting your information and have safeguards in place to prevent unauthorized access or disclosure.
- We limit access to your personal information to authorized employees who are trained in handling this data.
7. Data Retention
- Your data will be stored for a period of 10 years or as described in our Data Retention Policy, after which time it will be securely deleted.
8. Minors
- This policy does not apply to individuals under the age of 18
9. Changes to this Policy
- We reserve the right to change this privacy policy at any time. We will notify you of any changes by posting the updated policy on our website. The last updated date will be reflected in the document.
10. Contact Us
If you have any questions about this privacy policy, please contact us at bharatvalleytours@gmail.com or write to us at https://bharatvalleytours.com/